Ticket ID: 26934 Erstellungsdatum: 31.03.2026 21:53 Produkt: SiteKiosk Online Client Anhang: -
Tickettyp: Support Anfrage Version: 1.9.66 Sprache: Englisch
Aufrufe: 246 Letzte Änderung: - Plattform:
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Support Anfrage: Question about Licensing

Beschreibung

We had an annual cloud kiosk plan, and licenses expired after a month. We again added another annual plan, and still can't see any active licenses in our account. We are confused. Please advise

Thanks
Maddy

Antwort: (3)
Re: Question about Licensing 31.03.2026 22:42
Your licenses have not yet been activated. You will need to login to your SiteKiosk Online account and activate the licenses under >Team >Licensing. I will send you a separate email with more info.
Re: Question about Licensing 01.04.2026 00:41
Can you also help me with refunding the recent annual license purchase? Because we already had a license for the annual plan.
Re: Question about Licensing 01.04.2026 16:41
This request has been processed. My email to you yesterday bounced back. I just tried to send a different email to you from calvin.ward(at)sitekiosk.com with the info you will need. Please let me know if you do not receive it.
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